Prevent Missing Emails

We know that there's nothing more frustrating than a missing email! Depending on your email settings, there are some things you can do to make sure that emails from the school are not sent to Spam or lost in the shuffle. 

Because each email server is a little different, we've compiled a collection of resources from a few prominent options. Each section contains articles that will help guide you through taking steps to ensure emails from the school arrive safely in your inbox.

Gmail 

These link you to articles from Google that provide step-by-step guidance on email management.

• Resource 1: Gmail Messages are Missing  
  • Provides common troubleshooting steps to check for a missing email.
     
• Resource 2: Report spam in Gmail 
  • See the Prevent valid emails from going to Spam section of this article for guidance on ensuring that a sender's email does not get sent to Spam.
     
• Resource 3: Create rules to filter your emails
  • Walks you through creating filters which can allow you to add another layer of protection to ensure that a sender's emails are not sent to spam.

Outlook

These link you to articles from Microsoft that provide step-by-step guidance on email management.

• Resource 1: Mail goes to the Junk folder by mistake
  • Step-by-step guide to adjusting an email that went to Spam so that the server knows you want to allow the sender.
     
• Resource 2: Safe Senders in Outlook.com
  • Guides you on how to add an email address as a Safe Sender to ensure that you can receive email from them.

Yahoo

These link you to articles from Yahoo that provide step-by-step guidance on email management.

• Resource 1: Mark or unmark spam in a mobile browser 
  • See the Unmark Email as Spam section to learn how to remove an email from going to Spam.
     
• Resource 2: Emails not received in Yahoo mail. 
  • A troubleshooting resource that offers different explanations and resources for missing emails in Yahoo.